What is a Hisential personal health concierge?

Every Hisential patient is paired with a dedicated health concierge team who books your doctors, coordinates labs and imaging, follows up on results, manages prescriptions and refills, and is reachable on WhatsApp 365 days a year. You aren't routed to a call centre and you don't repeat your story; your concierge already knows your history.

How is this different from a normal clinic visit?

At most clinics, you grab a slot, see a doctor, and chase your own follow-ups. At Hisential, the concierge owns continuity: they pre-screen your concerns before the consultation, brief the doctor, line up any referrals or imaging on the same day where possible, and check in afterwards so nothing falls through the cracks.

What does Hisential Clinics specialize in?

Hisential is an expert clinic in Malaysia organised around four pillars: health screening (preventive and longevity panels), men's health treatments (erectile dysfunction, premature ejaculation, low testosterone, prostate concerns, andropause and metabolic health), sexual health & diagnostics (confidential STI/HIV testing, PrEP/PEP, HPV and wart removal), and aesthetic & hair restoration (hair loss, skin rejuvenation, injectables). Every patient is coordinated end-to-end by a dedicated Personal Health Concierge.

What kind of clinic is Hisential?

Hisential is an expert health clinic combining preventive screening, evidence-based treatments and a personal concierge model. Every patient gets a dedicated Personal Health Concierge who coordinates doctors, diagnostics and follow-ups end-to-end - designed around discretion, continuity and outcomes.

Where is Hisential located?

Hisential's Malaysia flagship is at Bangsar Shopping Centre in Kuala Lumpur (Lot S122, 2nd Floor, 285 Jalan Maarof). The clinic is open daily 10am-8pm; bookings can be made online or via WhatsApp through your personal concierge.

Are consultations confidential?

Yes. Every consultation is fully private and judgment-free. Records are encrypted, only your treating physician and immediate care team can access them, and we never disclose your visit, results or treatment to family members, employers or insurers without your explicit written consent.

Do I need a referral or GP letter?

No. You can book any service directly through our website or patient concierge. If you already have prior lab results or imaging, bringing them helps us avoid duplicate testing - but it isn't required.

How long does a first visit usually take?

Plan for 30-60 minutes for a first consultation, depending on the service. A standard executive screening takes up to two hours; a focused treatment consultation (e.g. ED or hair loss) is typically 30-45 minutes.

How much do treatments cost?

Pricing varies by service and is always disclosed up front before any procedure. Health screening packages start from RM 350; treatment plans for chronic conditions are quoted after the initial consultation so you know the full cost before committing. We never charge for tests or medication you didn't approve.

Do you accept insurance or corporate panels?

Selected health screening packages and consultations are claimable through major Malaysian insurers and corporate wellness panels on a pay and claim basis. Our concierge team can assist with reimbursement claims where eligible.

How quickly will I get my test results?

Most blood, hormone and urine results are reviewed with you within 24-48 hours or same day for selected STD tests via a secure follow-up. Imaging (ultrasound, CT scans, MRI scans, BMD) reports take around 48 hours and are reported by a licensed radiologist recognised by KKM. Specialised tests or genetic panels may take 5-10 working days or up to 8 weeks for selected tests, and you'll be told the expected turnaround at the time of testing.

Are your doctors qualified to treat sexual and hormonal health?

Yes. Our physicians are MMC-registered and hold additional training in andrology, sexual medicine, endocrinology or aesthetic medicine. Treatment protocols follow international guidelines (e.g. EAU, ISSM, Endocrine Society) and are peer-reviewed internally.

How do I connect with my Personal Health Concierge?

Submit a request through our online form or message us directly on WhatsApp. Your Personal Health Concierge typically responds within a couple of minutes between 8am and 9pm daily with available slots, an estimated cost range and any preparation instructions (e.g. fasting for screening) - and stays your single point of contact from there.

Hisential clinic lounge in Kuala Lumpur, Malaysia

Live Different, Live Better

Private Medical & Health Screening Clinic in Kuala Lumpur

Health Screening, Men's Health Treatments, Sexual Health And Aesthetic Medicine - Doctor-Led Care.

Message your personal concierge

Confidential Consultations

Certified Medical Doctors

Modern Treatment Technology

Fast & Discreet Appointments

Professional · Discreet · Result-Driven

Featured In

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Our Mission

YOUR PERSONAL HEALTH CONCIERGE, BUILT AROUND YOU

Every Hisential patient has a personal health concierge team as one point of contact for everything from booking your first consultation to chasing lab results and managing follow-ups. Behind your concierge is a coordinated team that ensures continuity even outside clinic hours, so your care never depends on whether one person is available. No call centres, no repeating your story, no chasing reports. Just doctor-led medical care, kept joined-up from your first visit through to long-term outcomes.

Personalised Care

Screening & treatments built around you

Coordinated

Doctors, labs and follow-ups in sync

Concierge-Led

One contact, your whole journey

Our Core Services

COMPREHENSIVE HEALTHCARE, ALL IN ONE PLACE.

From preventive screening to advanced treatments, Hisential provides doctor-led care across four core pillars of medical care.

HEALTH SCREENING

Comprehensive diagnostic panels for preventive and proactive health assessment, including longevity screening.

Executive Screening
Longevity Screening
Hormone Testing
Prostate Cancer Screening

& more

MEN'S HEALTH TREATMENTS

Doctor-led care for hormonal, reproductive and prostate health - from erectile dysfunction to testosterone.

Erectile Dysfunction
Low Testosterone
Premature Ejaculation
Prostate (BPH)

& more

SEXUAL HEALTH & DIAGNOSTICS

Confidential testing, screening, and treatment within a private and discreet clinic environment.

STI Testing
HIV Testing
HIV PrEP / PEP
HPV & Wart Removal

& more

AESTHETIC & HAIR RESTORATION

Doctor-led treatments in hair restoration, clinical dermatology, skin care, and advanced aesthetic medicine.

Hair Loss Treatment
Skin Rejuvenation
Injectables
Wrinkles & Fine Lines

& more

Screening Packages

Comprehensive Health Screening Packages

Choose the screening package that suits your needs. Each tier is a complete medical check-up in its own right, and each builds on the previous one for an increasingly thorough assessment.

Help me choose

Tailor for

For men

The Foundation

The Monet

RM350

Essential screening that lays the groundwork.

Biomarkers

Imaging

No imaging

Medical Consultation & Report
Resting ECG + Cardiac Risk
Cholesterol, Diabetic & Liver Panels
Kidney Function & Full Blood Panel
Foundation panels - male wellness baseline
Foundation panels - female wellness baseline

For men

The Expansion

The Picasso

RM699

Cancer markers, thyroid, and hepatitis screening added.

Biomarkers

Imaging

Chest X-Ray

Everything in Monet
Chest X-Ray
Cancer Markers (AFP, CEA, PSA)
Thyroid Function & Hepatitis Panel
Includes PSA + AFP, CEA cancer markers
Includes CA125 + AFP, CEA cancer markers

Most Chosen

III

For men

The Comprehensive

The Michelangelo

RM1,155

Adds imaging, hand strength, hearing, and inflammation markers.

Biomarkers

Imaging

X-Ray + 1 scan

Everything in Picasso
1 Radiology Scan (your choice of 6)
Hand Grip + Hearing Test
hsCRP & Hepatitis C
PSA marker + scrotum and prostate ultrasound options
CA125 marker + breast and pelvic ultrasound options

For men

The Refined

The Van Gogh

RM1,680

Vitamin D, advanced cancer markers, two radiology scans.

Biomarkers

Imaging

X-Ray + 2 scans

Everything in Michelangelo
2 Radiology Scans (your choice)
Vitamin D testing
β-hCG cancer marker
Adds β-hCG to PSA-led cancer panel + 2 men's scans
Adds β-hCG to CA125-led cancer panel + 2 women's scans

Flagship

For men

The Masterpiece

The Da Vinci

RM2,199

Our most comprehensive full-spectrum screening for total clarity.

Biomarkers

Imaging

X-Ray + 3 scans

Everything in Van Gogh
3 Radiology Scans (your choice)
EBV VCA IgA cancer marker
H. Pylori IgG
Full PSA + EBV cancer panel + 3 men's ultrasound scans
Full CA125 + EBV cancer panel + 3 women's ultrasound scans

Specialty

For men

The Specialty

The Bernini

RM1,800

The most comprehensive blood tests for longevity & performance optimization.

Biomarkers

Imaging

Chest X-Ray

Male Hormonal Panel (Testosterone, FSH, LH)
Insulin & HOMA-IR (metabolic health)
Advanced Cardiac (ApoA1, ApoB, Lp(a))
Specialty cancer markers (CA19-9, ProGRP)
Male hormone panel - Testosterone, FSH, LH, SHBG, DHEAs
Hormonal & metabolic depth - female hormone panel on request

Not sure where to start?

Hisential Health Screening Packages - Full Contents (Men & Women)

The Monet - The Foundation (from RM350)

Essential screening that lays the groundwork.

Included for everyone: Medical Consultation (History & Physical Examination); Medical Report; Biophysical Profile (Blood Pressure, BMI, Body Fat Measurement); Visual Acuity; Resting Electrocardiogram (ECG); Cardiac Risk Assessment.

Tailored for men: Foundation panels - male wellness baseline. Tailored for women: Foundation panels - female wellness baseline.

The Picasso - The Expansion (from RM699)

Cancer markers, thyroid, and hepatitis screening added.

Lab tests for men: Cholesterol Panel - Total Cholesterol, HDL & LDL Cholesterol, HDL/LDL Ratio, Triglycerides; Diabetic Panel - HbA1C, Random Blood Sugar; Full Blood Panel - Hb, WCC, RCC, Hct, DC, MCV, Platelets, ABO Blood Group; Kidney Function Panel - Urea, Creatinine, Electrolytes (sodium, potassium, chloride), Urine FEME, eGFR; Liver Panel - ALP, ALT, AST, GGT, Albumin, Globulin, A/G Ratio, Total Bilirubin, Total Protein; Venereal Disease Panel - Syphilis TP Antibody, VDRL (RPR), TPHA; Bone & Joint Panel - Calcium, Phosphate, Uric Acid, Rheumatoid (RA) Factor; Thyroid Function Panel - Free T4, TSH; Stool Occult Blood Test; Hepatitis Panel - Hepatitis A IgG, Hepatitis Bs Antigen, Hepatitis Bs Antibody; Cancer Markers - AFP (Alpha Fetoprotein), CEA (Carcinoembryonic Antigen), PSA (Prostate Specific Antigen).

Lab tests for women: Cholesterol Panel - Total Cholesterol, HDL & LDL Cholesterol, HDL/LDL Ratio, Triglycerides; Diabetic Panel - HbA1C, Random Blood Sugar; Full Blood Panel - Hb, WCC, RCC, Hct, DC, MCV, Platelets, ABO Blood Group; Kidney Function Panel - Urea, Creatinine, Electrolytes (sodium, potassium, chloride), Urine FEME, eGFR; Liver Panel - ALP, ALT, AST, GGT, Albumin, Globulin, A/G Ratio, Total Bilirubin, Total Protein; Venereal Disease Panel - Syphilis TP Antibody, VDRL (RPR), TPHA; Bone & Joint Panel - Calcium, Phosphate, Uric Acid, Rheumatoid (RA) Factor; Thyroid Function Panel - Free T4, TSH; Stool Occult Blood Test; Hepatitis Panel - Hepatitis A IgG, Hepatitis Bs Antigen, Hepatitis Bs Antibody; Cancer Markers - AFP (Alpha Fetoprotein), CEA (Carcinoembryonic Antigen), CA125.

Tailored for men: Includes PSA + AFP, CEA cancer markers. Tailored for women: Includes CA125 + AFP, CEA cancer markers.

The Michelangelo - The Comprehensive (from RM1,155)

Adds imaging, hand strength, hearing, and inflammation markers.

Choose 1 of 6 radiology scans: Men can choose: Thyroid Ultrasound; Kidney, Ureter, Bladder Ultrasound; Scrotum Ultrasound; Prostate Ultrasound; Hepatobiliary System Ultrasound; Bone Mineral Density (BMD). Women can choose: Thyroid Ultrasound; Kidney, Ureter, Bladder Ultrasound; Breast Ultrasound; Pelvic Ultrasound; Hepatobiliary System Ultrasound; Bone Mineral Density (BMD).

Lab tests for men: Cholesterol Panel - Total Cholesterol, HDL & LDL Cholesterol, HDL/LDL Ratio, Triglycerides; Diabetic Panel - HbA1C, Random Blood Sugar; Full Blood Panel - Hb, WCC, RCC, Hct, DC, MCV, Platelets, ABO Blood Group; Kidney Function Panel - Urea, Creatinine, Electrolytes (sodium, potassium, chloride), Urine FEME, eGFR; Liver Panel - ALP, ALT, AST, GGT, Albumin, Globulin, A/G Ratio, Total Bilirubin, Total Protein; Venereal Disease Panel - Syphilis TP Antibody, VDRL (RPR), TPHA; Bone & Joint Panel - Calcium, Phosphate, Uric Acid, Rheumatoid (RA) Factor; Cardiac Risk Panel - hsCRP; Thyroid Function Panel - Free T4, TSH; Stool Occult Blood Test; Hepatitis Panel - Hepatitis A IgG, Hepatitis Bs Antigen, Hepatitis Bs Antibody, Hepatitis C IgG; Cancer Markers - AFP (Alpha Fetoprotein), CEA (Carcinoembryonic Antigen), PSA (Prostate Specific Antigen); Covid Antibody Test.

Lab tests for women: Cholesterol Panel - Total Cholesterol, HDL & LDL Cholesterol, HDL/LDL Ratio, Triglycerides; Diabetic Panel - HbA1C, Random Blood Sugar; Full Blood Panel - Hb, WCC, RCC, Hct, DC, MCV, Platelets, ABO Blood Group; Kidney Function Panel - Urea, Creatinine, Electrolytes (sodium, potassium, chloride), Urine FEME, eGFR; Liver Panel - ALP, ALT, AST, GGT, Albumin, Globulin, A/G Ratio, Total Bilirubin, Total Protein; Venereal Disease Panel - Syphilis TP Antibody, VDRL (RPR), TPHA; Bone & Joint Panel - Calcium, Phosphate, Uric Acid, Rheumatoid (RA) Factor; Cardiac Risk Panel - hsCRP; Thyroid Function Panel - Free T4, TSH; Stool Occult Blood Test; Hepatitis Panel - Hepatitis A IgG, Hepatitis Bs Antigen, Hepatitis Bs Antibody, Hepatitis C IgG; Cancer Markers - AFP (Alpha Fetoprotein), CEA (Carcinoembryonic Antigen), CA125; Covid Antibody Test.

Tailored for men: PSA marker + scrotum and prostate ultrasound options. Tailored for women: CA125 marker + breast and pelvic ultrasound options.

The Van Gogh - The Refined (from RM1,680)

Vitamin D, advanced cancer markers, two radiology scans.

Choose 2 of 6 radiology scans: Men can choose: Thyroid Ultrasound; Kidney, Ureter, Bladder Ultrasound; Scrotum Ultrasound; Prostate Ultrasound; Hepatobiliary System Ultrasound; Bone Mineral Density (BMD). Women can choose: Thyroid Ultrasound; Kidney, Ureter, Bladder Ultrasound; Breast Ultrasound; Pelvic Ultrasound; Hepatobiliary System Ultrasound; Bone Mineral Density (BMD).

Lab tests for men: Cholesterol Panel - Total Cholesterol, HDL & LDL Cholesterol, HDL/LDL Ratio, Triglycerides; Diabetic Panel - HbA1C, Random Blood Sugar; Full Blood Panel - Hb, WCC, RCC, Hct, DC, MCV, Platelets, ABO Blood Group; Kidney Function Panel - Urea, Creatinine, Electrolytes (sodium, potassium, chloride), Urine FEME, eGFR; Liver Panel - ALP, ALT, AST, GGT, Albumin, Globulin, A/G Ratio, Total Bilirubin, Total Protein; Venereal Disease Panel - Syphilis TP Antibody, VDRL (RPR), TPHA; Bone & Joint Panel - Calcium, Phosphate, Uric Acid, Rheumatoid (RA) Factor, Vitamin D; Cardiac Risk Panel - hsCRP; Thyroid Function Panel - Free T4, TSH; Stool Occult Blood Test; Hepatitis Panel - Hepatitis A IgG, Hepatitis Bs Antigen, Hepatitis Bs Antibody, Hepatitis C IgG; Cancer Markers - AFP, CEA, PSA, β-hCG (Beta-Human Chorionic Gonadotropin); Covid Antibody Test.

Lab tests for women: Cholesterol Panel - Total Cholesterol, HDL & LDL Cholesterol, HDL/LDL Ratio, Triglycerides; Diabetic Panel - HbA1C, Random Blood Sugar; Full Blood Panel - Hb, WCC, RCC, Hct, DC, MCV, Platelets, ABO Blood Group; Kidney Function Panel - Urea, Creatinine, Electrolytes (sodium, potassium, chloride), Urine FEME, eGFR; Liver Panel - ALP, ALT, AST, GGT, Albumin, Globulin, A/G Ratio, Total Bilirubin, Total Protein; Venereal Disease Panel - Syphilis TP Antibody, VDRL (RPR), TPHA; Bone & Joint Panel - Calcium, Phosphate, Uric Acid, Rheumatoid (RA) Factor, Vitamin D; Cardiac Risk Panel - hsCRP; Thyroid Function Panel - Free T4, TSH; Stool Occult Blood Test; Hepatitis Panel - Hepatitis A IgG, Hepatitis Bs Antigen, Hepatitis Bs Antibody, Hepatitis C IgG; Cancer Markers - AFP, CEA, CA125, β-hCG (Beta-Human Chorionic Gonadotropin); Covid Antibody Test.

Tailored for men: Adds β-hCG to PSA-led cancer panel + 2 men's scans. Tailored for women: Adds β-hCG to CA125-led cancer panel + 2 women's scans.

The Da Vinci - The Masterpiece (from RM2,199)

Our most comprehensive full-spectrum screening for total clarity.

Choose 3 of 6 radiology scans: Men can choose: Thyroid Ultrasound; Kidney, Ureter, Bladder Ultrasound; Scrotum Ultrasound; Prostate Ultrasound; Hepatobiliary System Ultrasound; Bone Mineral Density (BMD). Women can choose: Thyroid Ultrasound; Kidney, Ureter, Bladder Ultrasound; Breast Ultrasound; Pelvic Ultrasound; Hepatobiliary System Ultrasound; Bone Mineral Density (BMD).

Lab tests for men: Cholesterol Panel - Total Cholesterol, HDL & LDL Cholesterol, HDL/LDL Ratio, Triglycerides; Diabetic Panel - HbA1C, Random Blood Sugar; Full Blood Panel - Hb, WCC, RCC, Hct, DC, MCV, Platelets, ABO Blood Group; Kidney Function Panel - Urea, Creatinine, Electrolytes (sodium, potassium, chloride), Urine FEME, eGFR; Liver Panel - ALP, ALT, AST, GGT, Albumin, Globulin, A/G Ratio, Total Bilirubin, Total Protein; Venereal Disease Panel - Syphilis TP Antibody, VDRL (RPR), TPHA; Bone & Joint Panel - Calcium, Phosphate, Uric Acid, Rheumatoid (RA) Factor, Vitamin D; Cardiac Risk Panel - hsCRP; Thyroid Function Panel - Free T4, TSH; Stool Occult Blood Test; Hepatitis Panel - Hepatitis A IgG, Hepatitis Bs Antigen, Hepatitis Bs Antibody, Hepatitis C IgG; Cancer Markers - AFP, CEA, PSA, β-hCG, EBV VCA IgA; Covid Antibody Test; H. Pylori IgG.

Lab tests for women: Cholesterol Panel - Total Cholesterol, HDL & LDL Cholesterol, HDL/LDL Ratio, Triglycerides; Diabetic Panel - HbA1C, Random Blood Sugar; Full Blood Panel - Hb, WCC, RCC, Hct, DC, MCV, Platelets, ABO Blood Group; Kidney Function Panel - Urea, Creatinine, Electrolytes (sodium, potassium, chloride), Urine FEME, eGFR; Liver Panel - ALP, ALT, AST, GGT, Albumin, Globulin, A/G Ratio, Total Bilirubin, Total Protein; Venereal Disease Panel - Syphilis TP Antibody, VDRL (RPR), TPHA; Bone & Joint Panel - Calcium, Phosphate, Uric Acid, Rheumatoid (RA) Factor, Vitamin D; Cardiac Risk Panel - hsCRP; Thyroid Function Panel - Free T4, TSH; Stool Occult Blood Test; Hepatitis Panel - Hepatitis A IgG, Hepatitis Bs Antigen, Hepatitis Bs Antibody, Hepatitis C IgG; Cancer Markers - AFP, CEA, CA125, β-hCG, EBV VCA IgA; Covid Antibody Test; H. Pylori IgG.

Tailored for men: Full PSA + EBV cancer panel + 3 men's ultrasound scans. Tailored for women: Full CA125 + EBV cancer panel + 3 women's ultrasound scans.

The Bernini - The Specialty (from RM1,800)

The most comprehensive blood tests for longevity & performance optimization.

Lab tests for men: Cholesterol Panel - Total Cholesterol, HDL & LDL Cholesterol, HDL/LDL Ratio, Triglycerides; Diabetic Panel - HbA1C, Random Blood Sugar, Insulin Levels, HOMA-IR; Full Blood Panel - Hb, WCC, RCC, Hct, DC, MCV, Platelets, ABO Blood Group, ESR; Kidney Function Panel - Urea, Creatinine, Electrolytes (sodium, potassium, chloride), Urine FEME, eGFR; Liver Panel - ALP, ALT, AST, GGT, Albumin, Globulin, A/G Ratio, Total Bilirubin, Total Protein; Venereal Disease Panel - Syphilis TP Antibody, VDRL (RPR), TPHA; Bone & Joint Panel - Calcium, Phosphate, Uric Acid, Rheumatoid (RA) Factor; Thyroid Function Panel - Free T4, TSH; Stool Occult Blood Test; Hepatitis Panel - Hepatitis A IgG, Hepatitis Bs Antigen, Hepatitis Bs Antibody; Cancer Markers - AFP, CEA, PSA, CA19-9, EBV EA IgA, ProGRP; Male Hormonal Panel - DHEAs, E2, LH, Prolactin, FSH, Testosterone, Sex Hormone Binding Globulin; Cardiac Panel - Homocysteine, Apolipoprotein A1, Apolipoprotein B, Apo A1/B ratio, hsCRP, Lipoprotein (a).

Lab tests for women: Cholesterol Panel - Total Cholesterol, HDL & LDL Cholesterol, HDL/LDL Ratio, Triglycerides; Diabetic Panel - HbA1C, Random Blood Sugar, Insulin Levels, HOMA-IR; Full Blood Panel - Hb, WCC, RCC, Hct, DC, MCV, Platelets, ABO Blood Group, ESR; Kidney Function Panel - Urea, Creatinine, Electrolytes (sodium, potassium, chloride), Urine FEME, eGFR; Liver Panel - ALP, ALT, AST, GGT, Albumin, Globulin, A/G Ratio, Total Bilirubin, Total Protein; Venereal Disease Panel - Syphilis TP Antibody, VDRL (RPR), TPHA; Bone & Joint Panel - Calcium, Phosphate, Uric Acid, Rheumatoid (RA) Factor; Thyroid Function Panel - Free T4, TSH; Stool Occult Blood Test; Hepatitis Panel - Hepatitis A IgG, Hepatitis Bs Antigen, Hepatitis Bs Antibody; Cancer Markers - AFP, CEA, PSA, CA19-9, EBV EA IgA, ProGRP; Male Hormonal Panel - DHEAs, E2, LH, Prolactin, FSH, Testosterone, Sex Hormone Binding Globulin; Cardiac Panel - Homocysteine, Apolipoprotein A1, Apolipoprotein B, Apo A1/B ratio, hsCRP, Lipoprotein (a).

Tailored for men: Male hormone panel - Testosterone, FSH, LH, SHBG, DHEAs. Tailored for women: Hormonal & metabolic depth - female hormone panel on request.

Trust & Authority

Trusted by Patients Worldwide

Malaysia · Singapore

200,000+

Patient Interactions

93+

Patient Nationalities Served

34 mins

Average Time with a Doctor

4.9★

Google Rating · 750+ reviews

15,000+

Screenings Completed

365 days

Patient Concierge Availability

Group-wide figures across Hisential Singapore and Hisential Malaysia clinics since 2022. Country -specific volumes available on request.

Trusted by Thousands

What Our Customers Are Saying About Us

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The Concierge Difference

Why Hisential?

Six transparent packages. Same-day results on selected tests. Booked, followed-up and delivered end-to-end by your personal Hisential health concierge - no call centres, no surprise bills.

Your Personal Health Concierge

One dedicated concierge team from your first message to long-term follow-up - no call centres, no being passed around between departments.

Doctor-Led Care

MMC-registered doctors with training in andrology, preventative medicine, longevity, endocrinology and aesthetic medicine - focused on outcomes that matter.

Total Confidentiality

Encrypted records, discreet billing and a private clinic environment. Your concierge is the only routine touchpoint outside your doctor.

Always On, Same-Day

Concierge cover 365 days a year, with same-day appointments and direct WhatsApp access for urgent questions between visits.

Dr. Anthony Stanislaus

Founder

Founder, Hisential

Our Founder

Building healthcare worth trusting.

For too long, prioritizing health has been dismissed as a sign of weakness, especially for men. Hisential exists to change that. We offer a space where evidence-led clinical care meets absolute confidentiality and zero judgment.

- Dr. Anthony Stanislaus, Founder

Based in Hisential's Singapore Clinic, Dr. Anthony leads Hisential as Founder, setting the brand's clinical standards and growth strategy across the region. Trained at the University of Queensland Australia with an Executive MBA from NUS Business School and awarded a Public Service Medal from the Singapore Government, he has built and led healthcare organisations across Singapore for over 15 years. He aspires to bring primary care to the forefront of preventative health in Malaysia.

Meet Our Doctors

Experienced physicians with special interest in screening, disease treatments and aesthetic medicine - trained internationally, practicing with precision, discretion, and care.

Dr. Jasvinderpal Singh

Medical Director

Qualifications

Doctor of Medicine (MD) - Kursk State Medical University (KSMU), Russia
FIFA Diploma in Football Medicine - Fédération Internationale de Football Association (FIFA)
Certificate in Men's Health (Andrology) - Society of Men's Health Singapore (SMHS)

Dr. Jasvin is the Medical Director of Hisential Clinics Malaysia, with special interest in Life-Phase Optimization and Preventive Men's Health. With over 16 years of experience, he has developed a clinical framework that bridges the gap between early disease detection and peak physical performance. His practice is dedicated to the "Modern Longevity" model: identifying health risks years before they manifest as chronic conditions while simultaneously optimizing a patient's current hormonal and physical output. Dr. Jasvin is also a skilled practitioner of minor-surgical procedures and autologous regenerative therapies for hair restoration.

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Dr. Azzim Emir

Resident Physician

Qualifications

Bachelor of Medicine, Bachelor of Surgery (MBChB) - University of Liverpool, United Kingdom
Certificate in Men's Health (Andrology) - Society of Men's Health Singapore (SMHS)
Foundation clinical training - Blackpool Victoria Hospital (UK) and Hospital Kuala Lumpur (HKL)

UK-trained physician (University of Liverpool MBChB), with clinical foundation at Blackpool Victoria Hospital (UK) and Hospital Kuala Lumpur. Dr. Azzim leads Hisential's focus on male vitality: Sexual Performance, Hormonal Health (Andropause), and Longevity Medicine, and is certified in Andrology by the Society of Men's Health Singapore.

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Dr. Kishen Sivakumar

Resident Physician

Qualifications

Bachelor of Medicine, Bachelor of Surgery (MBBS) - International Medical University (IMU)
11+ years clinical experience - Hospital-based internal medicine, hemato-oncology & migration health

Dr. Kishen Sivakumar is a physician with over 11 years of clinical experience spanning internal medicine, hemato-oncology, and migration health. He has developed broad expertise in hospital-based medicine, multidisciplinary patient care, and complex internal medicine cases. He now leads Hisential's focus on preventive and performance-driven medicine: Metabolic Health, Physical Optimization, and Longevity.

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FAQ

What patients ask before their first visit

Clear answers, written by our clinical team. Tap any question for its direct permalink, or reach out to your Personal Concierge for anything else.

13 questions answered

What is a Hisential personal health concierge?
Every Hisential patient is paired with a dedicated health concierge team who books your doctors, coordinates labs and imaging, follows up on results, manages prescriptions and refills, and is reachable on WhatsApp 365 days a year. You aren't routed to a call centre and you don't repeat your story; your concierge already knows your history.
How is this different from a normal clinic visit?
At most clinics, you grab a slot, see a doctor, and chase your own follow-ups. At Hisential, the concierge owns continuity: they pre-screen your concerns before the consultation, brief the doctor, line up any referrals or imaging on the same day where possible, and check in afterwards so nothing falls through the cracks.
What does Hisential Clinics specialize in?
Hisential is an expert clinic in Malaysia organised around four pillars: health screening (preventive and longevity panels), men's health treatments (erectile dysfunction, premature ejaculation, low testosterone, prostate concerns, andropause and metabolic health), sexual health & diagnostics (confidential STI/HIV testing, PrEP/PEP, HPV and wart removal), and aesthetic & hair restoration (hair loss, skin rejuvenation, injectables). Every patient is coordinated end-to-end by a dedicated Personal Health Concierge.
What kind of clinic is Hisential?
Hisential is an expert health clinic combining preventive screening, evidence-based treatments and a personal concierge model. Every patient gets a dedicated Personal Health Concierge who coordinates doctors, diagnostics and follow-ups end-to-end - designed around discretion, continuity and outcomes.
Where is Hisential located?
Hisential's Malaysia flagship is at Bangsar Shopping Centre in Kuala Lumpur (Lot S122, 2nd Floor, 285 Jalan Maarof). The clinic is open daily 10am-8pm; bookings can be made online or via WhatsApp through your personal concierge.
Are consultations confidential?
Yes. Every consultation is fully private and judgment-free. Records are encrypted, only your treating physician and immediate care team can access them, and we never disclose your visit, results or treatment to family members, employers or insurers without your explicit written consent.
Do I need a referral or GP letter?
No. You can book any service directly through our website or patient concierge. If you already have prior lab results or imaging, bringing them helps us avoid duplicate testing - but it isn't required.
How long does a first visit usually take?
Plan for 30-60 minutes for a first consultation, depending on the service. A standard executive screening takes up to two hours; a focused treatment consultation (e.g. ED or hair loss) is typically 30-45 minutes.
How much do treatments cost?
Pricing varies by service and is always disclosed up front before any procedure. Health screening packages start from RM 350; treatment plans for chronic conditions are quoted after the initial consultation so you know the full cost before committing. We never charge for tests or medication you didn't approve.
Do you accept insurance or corporate panels?
Selected health screening packages and consultations are claimable through major Malaysian insurers and corporate wellness panels on a pay and claim basis. Our concierge team can assist with reimbursement claims where eligible.
How quickly will I get my test results?
Most blood, hormone and urine results are reviewed with you within 24-48 hours or same day for selected STD tests via a secure follow-up. Imaging (ultrasound, CT scans, MRI scans, BMD) reports take around 48 hours and are reported by a licensed radiologist recognised by KKM. Specialised tests or genetic panels may take 5-10 working days or up to 8 weeks for selected tests, and you'll be told the expected turnaround at the time of testing.
Are your doctors qualified to treat sexual and hormonal health?
Yes. Our physicians are MMC-registered and hold additional training in andrology, sexual medicine, endocrinology or aesthetic medicine. Treatment protocols follow international guidelines (e.g. EAU, ISSM, Endocrine Society) and are peer-reviewed internally.
How do I connect with my Personal Health Concierge?
Submit a request through our online form or message us directly on WhatsApp. Your Personal Health Concierge typically responds within a couple of minutes between 8am and 9pm daily with available slots, an estimated cost range and any preparation instructions (e.g. fasting for screening) - and stays your single point of contact from there.

Still have a question?

Your Personal Concierge replies within one business day - confidentially.

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Start Your Care

Take the first step on your health journey.

Book a screening, start a treatment plan or ask a confidential question. Your personal health concierge will reply within one business day to coordinate your doctor, tests and follow-ups - on your schedule.

Message your personal concierge